A US address. A simpler journey home.
Four steps take your online order from checkout to collection in Jamaica.
Get your US address
Create your account in the customer portal. Use the assigned forwarding address and your unique suite identifier exactly as shown.
Shop online & ship to your suite
Enter your assigned address at checkout. Include the suite identifier so your package can be matched to your account.
Pre-alert your package
Sign in to the portal to add your tracking details and upload the purchase invoice. Keep the item description and declared value accurate.
Collect when it’s ready
Follow your package’s tracking status. Wait for confirmation that it is ready for pickup before visiting your selected branch.
Make every package easy to identify.
Copy your address from the portal rather than using a sample. Your assigned suite identifier connects each parcel to you.
Before your first order
- Confirm your account and assigned address.
- Check item restrictions and the freight method.
- Keep your order invoice and tracking number.